1. Introduction
At Nexus Thai Massage, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
2. Information We Collect
We collect information that you provide to us directly, including:
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Name and contact details (phone number, email address)
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Booking and appointment information
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Health information relevant to your treatment
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Payment information (processed securely through our payment providers)
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Communication preferences
3. How We Use Your Information
We use your personal information for the following purposes:
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To provide and manage your massage treatments
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To process bookings and payments
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To communicate with you about appointments and services
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To ensure your health and safety during treatments
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To improve our services and customer experience
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To comply with legal obligations
4. Health Information
Your health information is treated with the utmost confidentiality. We collect only the health information necessary to provide safe and effective treatments. This information is stored securely and accessed only by authorized staff members.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
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Secure storage of physical and digital records
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Encrypted data transmission
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Regular security assessments
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Staff training on data protection
6. Data Sharing
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
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With your explicit consent
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With payment processors for transaction processing
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When required by law or legal proceedings
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To protect our rights and safety, or that of others
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Health records are retained in accordance with healthcare regulations.
8. Your Rights
Under data protection law, you have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion of your data
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Object to processing of your data
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Request restriction of processing
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Data portability
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Withdraw consent at any time
9. Cookies and Website
Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Nexus Thai Massage
6 Noel St, London W1F 8GQ
Phone: +44 7948 969999